Aspire 12 is a digital software product. There is no physical shipping required. All licenses and materials are delivered electronically via email, typically within 1-2 hours of purchase.
1. Delivery Method
All products purchased from AspirePro Direct are delivered digitally via email. You will receive:
License Key: Your unique Aspire 12 software activation key
Download Instructions: Step-by-step guide to download and install the software
Bonus Materials: Links to access all bonus training videos and project files
Installation Support: Contact information for technical assistance
2. Delivery Time
Typical Delivery: 1-2 Hours
Most orders are processed and delivered within 1-2 hours of purchase confirmation. You'll receive an email at the address provided during checkout.
Standard delivery: 1-2 hours (most common)
Peak times: Up to 24 hours during high-volume sales periods
Instant confirmation: You'll receive an order confirmation email immediately after purchase
3. What If I Don't Receive My Email?
If you haven't received your license within 24 hours, please follow these steps:
Check your spam/junk folder: Our emails sometimes get filtered. Look for emails from contact@vectricaspire.com
Check the email address: Verify you entered the correct email during checkout
Wait 24 hours: During peak times, delivery may take up to 24 hours
Contact support: If you still haven't received it, email us at contact@vectricaspire.com with your order number
4. Email Delivery Requirements
To ensure smooth delivery:
Provide a valid, active email address at checkout
Ensure your inbox has sufficient storage space
Add contact@vectricaspire.com to your safe senders list
Check both inbox and spam folders after purchase
5. No Physical Shipping
Important: We do not ship physical products. Aspire 12 is software delivered digitally. There are no CDs, DVDs, or USB drives. You will download the software directly from Vectric's official servers using the instructions provided in your email.
6. International Customers
Digital delivery is available worldwide with no additional charges or delays:
No customs fees or international shipping charges
Same delivery time regardless of location
Prices displayed in your local currency (USD, GBP, CAD, or BRL)
Email support available in English and Portuguese
7. Resending Your License
Lost your license email? No problem. Contact us at contact@vectricaspire.com with your order details, and we'll resend your license key and download instructions within 24 hours.
8. System Requirements
Before downloading, ensure your computer meets the minimum system requirements for Vectric Aspire 12:
Operating System: Windows 10 or later (64-bit)
Processor: Intel Core i5 or equivalent (i7 recommended)
RAM: 8GB minimum (16GB recommended)
Hard Drive: 5GB free space
Graphics: OpenGL 2.0 compatible graphics card
Internet: Required for download and activation
Note: Aspire is Windows-only software. Mac users will need to run Windows via Boot Camp, Parallels, or similar virtualization software.
9. Download Size & Speed
File size: Approximately 600MB
Download time: 10-30 minutes on broadband (varies by connection speed)
Installation time: 5-10 minutes
Downloads come directly from Vectric's secure servers, ensuring you get the official, unmodified software.
10. Delivery Support
If you experience any issues with delivery or downloading:
AspirePro Direct - Delivery Support
Email: contact@vectricaspire.com
Subject Line: "Delivery Issue - [Your Order Number]"
Response Time: Within 24 hours
Our digital delivery system ensures you can start using Aspire 12 as quickly as possible, with no waiting for physical shipping. If you have any questions about delivery, we're here to help!